Frequently Asked Questions

Looking for answers? They may be here!

WEBINAR FAQs

Once signed up and logged in as a Member, you can find all courses under the Courses page. Simply click “watch course” to access. If you bought courses prior to Memberships, you can access them here

If you bought courses prior to Memberships, you can access them here

All Groom Haüs webinars and courses are available for replay. If you have questions you would like answered during the live webinar, you can go to the webinar page and add your questions to the Q&A section of the chat anytime before the live event. Adding your question is not a guarantee it will be answered, but we try to get to all the questions we can. You may reach out to the instructor or us after the webinar if you have any unanswered questions related to the webinar topic.

You can update your payment method for your membership subscription here

You can cancel your subscription at any time here. Once cancelled, your account will remain active until your renewal date.

You can check your gift card balance here