Frequently Asked Questions

Looking for answers? They may be here!


When logged in, you can find your courses/webinars on the ‘My Courses’ page under ‘Courses’ in the main menu.

All Groom Haüs webinars and courses are available for replay for life. Once signed up, access will remain on your account to view anytime you like, as many times as you want. If you have questions you would like answered during the webinar, you can go to the webinar page and click “Ask” under the chat to add them there. Adding your question is not a guarantee it will be answered, but we try to get to all the questions we can. You may reach out to the instructor or us after the webinar if you have any unanswered questions related to the webinar topic.

You are automatically entered into the giveaways just by signing up for the webinar. You do not have to attend live to win. Winners will be contacted within 48hrs of the live to confirm shipping information.