This privacy policy, herein referred to as the Privacy Policy, covers Groom Haus’ treatment of personal or personally identifiable information, herein referred to as Personal Information, that may be collected when USER is on the SITE and when USER uses Groom Haus’ services. This Privacy Policy does not apply to the practices of companies or individuals that Groom Haus does not own or exercise supervisory control over, or to third party advertisers on the SITE.

This Privacy Policy discloses the privacy practices for It applies solely to information collected by this SITE. This Privacy Policy will notify USER of the following:

  • What personally identifiable information is collected from USER through the SITE, how it is used, and with whom it may be shared.
  • What choices are available to USER regarding the use of USER data.
  • The security procedures in place to protect the misuse of USER information.
  • How USER can correct any inaccuracies in the information.

Reviews & Comments

When visitors leave reviews/comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a review/comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for up to one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We are the sole owners of the information collected on the SITE. We only have access to or collect information that USER voluntarily gives us via email or other direct contact from USER. We do not sell or rent this information to anyone.

We will use USER information to respond to USER, regarding the reason USER contacted us. We will not share USER information with any third party outside of our organization, other than as necessary to fulfill USER request, e.g. to ship an order or giveaway prize. Unless USER ask us not to, we may contact USER in the future to tell USER about specials, new products or services, or changes to this privacy policy.

Groom Haus will respond to verified law enforcement or other governmental department request or subpoena relating to a criminal investigation or alleged illegal activity. In such events, Groom Haus will disclose information relevant to the investigation such as name, city, state, zip code, telephone number, email address, fraud complaints, and credit card information. Groom Haus reserves the right to report to law enforcement agencies any activities that it believes, in good faith, to be unlawful.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a review/comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

USER can do the following, at any time, by contacting us via the email address or phone number given on our Web SITES:

  • Opt out of any future contact from us outside of order-related information
  • See what data we have about USER, if any
  • Change or correct any data we have about USER
  • Have us delete any data we have about USER
  • Express any concern USER has about our use of USER data

Where we send your data

Visitor comments may be checked through an automated spam detection service.


We take precautions to protect USER information. When USER submits sensitive information via the SITE, USER information is protected both online and offline.

Service and Advertising Emails

Groom Haus may send USER several service-related emails to the email address given when placing an order. These include a confirmation email with details of USER’s order, a pre-event email reminder about the event to be attended, and a post-event emails with replay reminders, certificate downloads, giveaway winner info, as well as gathering feedback on the USER’s experience. When USER places an order, Groom Haus will also add USER to our mailing list to be informed of upcoming events. USER can opt out of these emails at any time by notifying, or by using the Unsubscribe link included at the bottom of our email communications.

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